Scenario Based Quiz - Claim paid

     11 comments
1. If the claim is paid through a check on the correct address and the check is not encashed and paid date has crossed 45 days then what will be your next question?




2. If the claim is paid through a check on the correct address and the check is not encashed and paid date has crossed 45 days and the rep agrees to run the check tracer to get the status of the check then what will be your next question?




3. If the claim is paid through a check on the correct address and check is not encashed and paid date has not crossed 45 days then what will be your next questions?




4. If the claim is paid through a check on an incorrect address then what will be your next question?




5. If the claim is paid through a check on an incorrect address and the rep denies to reissue a new check then what will be your next questions?




6. If the claim is paid through EFT or Credit Card and the payment is not cleared and paid date has crossed 7 days then what will be your next question?




7. If the claim is paid through EFT or Credit Card and the payment is cleared and you receive the EOB then what will be your action?




8. If the claim is paid through EFT or Credit Card and the payment is cleared but you do not receive the EOB then what will be your action?




9. If the claim is paid through a check on an incorrect address and the rep denies to reissue a new check as the correct address is not available and the W9 form is available to you then what will be your action?




10. If the claim is paid through a check on an incorrect address and the rep denies to reissue a new check as the correct address is not available and the W9 form is not available then what will be your action?








Share:

11 comments:

  1. Anonymous8 July 2024 at 15:02

    plz ask the question in different way

    ReplyDelete
    Replies
    1. ARLearning Team17 July 2024 at 09:49

      We are trying to make it consistent with the available scenario. However, it would be helpful if you could share an example, based on which we can take the decision.

      Delete
    2. Anonymous19 November 2024 at 13:57

      Please find the attached document and process

      Delete
  2. Anonymous26 July 2024 at 09:14

    Helpful.. Thank you

    ReplyDelete
  3. Anonymous29 September 2024 at 04:36

    If the claim is paid through EFT or Credit Card and the payment is not cleared and paid date has crossed 7 days then what will be your next question?
    Provide the correct check mailing address to the rep & ask to reissue a new check
    What is the reason?
    Ask to reissue a new payment
    Could you please fax the EOB? If not then mail it or provide the source to get the EOB
    which one is correct

    ReplyDelete
  4. Anonymous11 October 2024 at 11:25

    scored 10/10.....it is improve our knowledge

    ReplyDelete
  5. Anonymous24 October 2024 at 07:44

    Question 9 and 10 are same but both have different answers?

    ReplyDelete
    Replies
    1. ARLearning Team26 October 2024 at 00:05

      In question 9, W9 form is available and in question 10, W9 form is not available.

      Delete