Humana or Acacia Health - Locating Correct Policy ID

• Humana & Acacia Health insurances are the same.

• To bill the claim to Humana, it is necessary to have the correct policy ID that starts with 'H'.

• The correct policy ID can be located using Availity Website.

• When checking eligibility for Humana, it does not provide the option to pull the patient with the patient name and it is mandatory to have a member policy ID.

• In the policy ID field, the patient's social security number (SSN) can be entered which will provide the correct policy ID once patient information will be pulled up.

• Payer ID - 61101 is the correct payer ID to bill the claim to Humana insurance electronically through the clearinghouse.